Optimizing Google My Places for Clinic Visibility | Local Health Marketing Australia

Optimizing Google My Places for Clinic Visibility


When it comes to searching for local businesses, most prospective customers turn to Google, including Google Maps. Therefore, having a solid Google Maps marketing strategy is crucial for the success of your local clinic. By optimizing your presence on Google Maps, you can increase your visibility and become the top choice for potential customers.

What is Google Maps Marketing?

Google Maps marketing involves optimizing your clinic’s presence on Google Maps to rank higher in search results and attract more customers. The more optimized your clinic is on Google Maps, the more likely it is to be discovered by potential customers.

This is especially important for local clinics, as many people use the search term “near me” when looking for healthcare services on Google Maps. By optimizing your clinic’s listing, you can increase your chances of being among the top recommendations by Google and attracting local customers.

Why Google Maps Matters

Google Maps is one of the most popular ways for new customers to discover local businesses, including clinics. With the increasing prevalence of mobile search, “near me” searches for local clinics have become more common.

Google ranks businesses on Google Maps based on three factors: distance, relevance, and prominence.

  • Distance: Google considers how close a potential search result is to the user’s location on Google Maps. If your clinic is closer to potential customers, you have a higher chance of showing up on Google Maps.
  • Relevance: Google determines how closely related your clinic’s profile is to the search term entered by the user. Providing detailed and accurate information about your clinic increases the likelihood of your clinic appearing in relevant search results on Google Maps.
  • Prominence: Google takes into account the prominence or popularity of your clinic. This can be influenced by factors such as articles, links, and positive reviews.

Claim Your Google Business Profile

The first step in optimizing your clinic’s presence on Google Maps is claiming and optimizing your Google Business Profile. Your Google Business Profile controls how your clinic appears to potential customers on Google Maps, and it is free to claim and register.

If you haven’t done so already, claim your Google Business Profile for your clinic. Follow the step-by-step process to claim and optimize your profile. According to https://localhealthmarketing.com.au/, your Google Business Profile is the number one factor determining your local search ranking. By claiming your profile and adding relevant information, you significantly increase your chances of ranking at the top of search results.

Optimizing Google My Places for Clinic Visibility | Local Health Marketing Australia

How to Optimize Your Google Business Profile Listing

To improve your clinic’s visibility on Google Maps, it is essential to provide as much information as possible on your Google Business Profile listing. Here are some tips to optimize your listing based on the three main factors: distance, relevance, and prominence.

Add an Accurate Clinic Description

Google allows you to provide a short description of your clinic, up to 750 characters. Take advantage of this opportunity to provide potential customers with relevant information about your clinic’s services. Avoid keyword stuffing and focus on conveying who you are as a local clinic.

Choose Relevant Categories

Remember that relevance is one of the key factors in Google’s ranking algorithm. Choose all the relevant categories for your clinic on your Google Business Profile. The initial category you choose will have the greatest influence on your rankings, but you can add more categories based on important search phrases and your competitors’ categories.

Include High-Definition Photos

First impressions matter, especially in the online world. Upload high-definition photos of your clinic to your Google Business Profile. Google reports that companies with photos receive 35% more clicks to their website. Consider using a third-party app to add metadata to your photos, providing additional information about the services your clinic offers.

Collect Authentic Customer Reviews

Customer reviews play a significant role in determining your clinic’s prominence on Google Maps. The more reviews you have, the better your chances of ranking higher and attracting more customers. Here are some tips to help you collect authentic customer reviews:

  • Send review requests via text or email to make the process easier for your customers.
  • Send review requests to all of your customers, as more reviews are always better.
  • Claim your Google Business Profile shortlink to prioritize reviews posted on Google.
  • Respond to customer reviews to build customer loyalty and improve your search ranking.

Use Google Business Profile Posts

Google Business Profile allows you to create temporary posts that appear on your profile for seven days. Take advantage of this feature to promote time-sensitive information, such as discounts, upcoming events, and news about your clinic. These posts can help increase your visibility on Google Maps.

Keep Track of Google Insights

Google Business Profile provides valuable insights about your clinic’s performance, including direction requests, phone call times, and the number of customers who have viewed your listing. Use this information to understand how customers interact with your clinic and make improvements.

If you’re willing to invest in advertising, you can consider paid advertising on Google Maps to increase your clinic’s visibility. Local search ads can help your clinic appear more frequently on Google Maps. Keep in mind that you will be charged every time a potential customer clicks on your ad.

Frequently Asked Questions About Google Maps Marketing

1. Can I earn money from Google Maps?
No, there is no direct method of earning money from Google Maps. However, marketing your clinic on Google Maps can help attract more customers and generate revenue.

2. Does it cost anything to advertise on Google Maps?
No, it does not cost anything to advertise on Google Maps.

3. How do I advertise on Google Maps?
To advertise on Google Maps, follow these steps:
1. Enable location assets for your Google Ads.
2. Set up or update your Business Profile listing.
3. Use location targeting and bid by your location.
4. Optimize keywords for local search queries.

4. How much does it cost to put my clinic on Google Maps?
Adding your clinic to Google Maps is free.

5. How can I get more customers on Google Maps?
To attract more customers on Google Maps, follow these tips:
1. Ensure your clinic information is accurate.
2. Optimize your Google Business Profile introduction.
3. Get your Google Business Profile verified.
4. Ask your customers for reviews.
5. Create local citations.
6. Build high-quality links.

How Birdeye Can Help

Managing online reviews and customer feedback manually can be time-consuming and challenging. Birdeye is an all-in-one reviews platform that can simplify the process for your clinic. With Birdeye, you can automatically send review requests to your customers, collect authentic reviews, and respond to them in one centralized dashboard.

Birdeye aggregates reviews from over 150 sites, including Google, Facebook, and industry-specific review sites. This allows you to easily monitor and respond to reviews without switching between platforms. By leveraging Birdeye’s tools, you can improve your clinic’s online reputation, attract more customers, and boost your visibility on Google Maps.

Try Birdeye, the number one review software, to streamline your review management and drive growth for your clinic. Over 100,000 companies use Birdeye to collect authentic reviews, enhance customer experience, and increase revenue.

Optimizing Google My Places for Clinic Visibility | Local Health Marketing Australia


Optimizing your clinic’s presence on Google Maps is crucial for attracting new customers and improving your local search rankings. By claiming and optimizing your Google Business Profile, providing accurate information, collecting authentic reviews, and leveraging tools like Birdeye, you can increase your clinic’s visibility and become the top choice for customers searching on Google Maps. Start optimizing your Google My Places listing today to boost your clinic’s visibility and attract more customers.

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